At Giftsnboxes Nigeria, we understand that delivery is not just a logistics process. It is the final step in making someone feel truly special. We take every delivery seriously and work hard to ensure your gift arrives on time, in perfect condition, and with the care it deserves.
1. Delivery Locations
We deliver gifts to all locations within Nigeria, including all 36 states and the Federal Capital Territory, Abuja.
- Same day delivery is available within Abuja (FCT) for orders placed before 4pm
- Nationwide delivery is available to all other states across Nigeria
- We do not currently offer international delivery outside Nigeria
2. Same Day Delivery in Abuja
We offer same day delivery to all areas within Abuja and the FCT. To qualify for same day delivery, your order must be placed before 4:00pm on the desired delivery date.
Areas we cover within Abuja include but are not limited to: Maitama, Wuse, Wuse 2, Asokoro, Garki, Gwarinpa, Jabi, Utako, Kubwa, Kado, Life Camp, Apo, Lokogoma, Lugbe, Gwagwalada, and surrounding areas.
If you are unsure whether we deliver to your specific area, please contact us on WhatsApp or via email before placing your order and we will confirm promptly.
Please note: Same day delivery is subject to availability. During peak seasons such as Valentine’s Day, Christmas, Eid, and Mother’s Day, we recommend placing your order at least 24 to 48 hours in advance to secure your preferred delivery date and time.
3. Nationwide Delivery
For deliveries outside Abuja, we partner with trusted logistics providers to ensure your gift reaches its destination safely and on time.
- Estimated delivery time: 2 to 5 working days depending on the destination state
- Some remote or rural locations may take longer
- You will receive a tracking update once your order has been dispatched
Please note that delivery timeframes are estimates and may be affected by circumstances beyond our control, including public holidays, adverse weather, or logistics delays. We will always communicate any significant delays to you as soon as we become aware of them.
4. Delivery Fees
Delivery fees vary depending on the delivery location and the size of your order. The applicable delivery fee will be displayed clearly at checkout before you complete your purchase.
- Same day Abuja delivery: fee calculated at checkout based on your location
- Nationwide delivery: fee calculated at checkout based on destination and package size
- Bulk and corporate orders: delivery fees are agreed upon separately. Please contact us for a quote
Free delivery promotions are offered periodically. Follow us on Instagram or subscribe to our newsletter to stay updated on current offers.
5. Delivery Timeframes
We do our best to deliver within the timeframes below:
- Same day Abuja delivery: within a few hours of order confirmation for orders placed before 4pm
- Next day Abuja delivery: for orders placed after 4pm, delivery is scheduled for the following day
- Nationwide delivery: 2 to 5 working days from the date of dispatch
Working days refer to Monday through Saturday, excluding public holidays.
6. Delivery Instructions
When placing your order, please ensure you provide the following:
- The recipient’s full name
- A complete and accurate delivery address including nearest landmark if possible
- A valid phone number for the recipient or a contact person at the delivery address
If a delivery attempt is unsuccessful because the recipient is unavailable or the address provided is incorrect, we will contact you to arrange a redelivery. Additional delivery fees may apply for redelivery attempts.
7. Surprise Deliveries
We are happy to handle surprise gift deliveries. If you do not want the recipient to know the gift is coming, simply let us know at the time of ordering. Our delivery team will be discreet and coordinate with you on timing.
We recommend providing an alternative contact number in case we are unable to reach the recipient at the time of delivery.
8. Delivery Updates
Once your order is out for delivery, we will send you a WhatsApp message to let you know it is on the way. For same day Abuja deliveries, we will also send you a confirmation once the gift has been successfully delivered. If you have any questions while your order is in transit, simply reply to our WhatsApp message and our team will respond promptly.
9. Damaged or Missing Items
We take great care in packaging every order. However, if your gift arrives damaged or if any items are missing, please contact us within 24 hours of delivery with the following:
- Your order number
- A description of the issue
- Clear photographs of the damaged packaging or items
We will review your complaint and work to resolve it as quickly as possible, which may include a replacement, a store credit, or a refund depending on the circumstances.
10. Contact Us
If you have any questions about your delivery or need to make changes to your delivery details after placing an order, please contact us as soon as possible:
- WhatsApp: available on our website
- Email: available on our website
- Store: Maitama, Abuja, FCT, Nigeria
We aim to respond to all delivery enquiries within a few hours during business hours.